Email Messaging Add-On

Email retrieval

This Add-On allows to fetch emails from own POP3 / IMAP email servers including file attachments. The attachments contained in the email can then be further processed.

Send emails

With the step EmailSendSMTP emails can also be sent via own mail servers (SMTP) (instead of via mail servers of Synesty). The new Step MultiEmailSendSMPT allows sending of multiple emails (bulk) e.g. based on a Spreadsheet.

Use Cases

Here are some use cases and examples the email messaging Add-On focussing on integration into APIs and e-commerce:

• Extract and process data from attachments: A typical scenario is e.g. that a supplier sends product data as CSV or Excel (.xls) file to a specific email address. This email inbox can be exported with the EmailReceive-Step. Thereby all information of the email (e.g. subject, text, sender, file attachment) are available. These can then be further processed in flows and prepared for import into other systems. 
• Integration with e-commerce platforms: The email messaging Add-On can be integrated with various e-commerce platforms (e.g. Shopify, Shopware, WooCommerce) to automatically send emails to customers at specific stages of their purchase journey. For example, an email can be sent to confirm a successful purchase, to provide shipping updates, or to request product reviews.
• Integration with CRM systems: The email messaging Add-On can also be integrated with customer relationship management (CRM) systems to send personalized emails to customers based on their interactions with the company. For example, an email can be triggered to be sent to a customer who has not made a purchase in the past 6 months, offering them a special promotion to encourage them to make a purchase.
• Sending bulk emails: The email messaging Add-On can be used to send large volumes of emails to a list of recipients, such as newsletters or promotional emails. It can also handle the processing and sending of emails with attachments, such as PDF brochures or product catalogues.
• Integration with scheduling tools: The email messaging Add-On can be integrated with scheduling tools (e.g. Google Calendar) to automatically send appointment reminders or follow-up emails to customers.
• Customized email templates: You can use available templating features of Synesty to create custom email content based on data from different data sources. E.g. it is possible to combine data from shop orders and product data from your ERP or PIM to create individual email content.

More information

• Manual