CRM and Shop Interface

Why a CRM integration with Synesty?

If you want to display seamless customer communication and history at the push of a button, you can't do without a CRM system. This is the only way to guarantee the automatic linking of orders, customer inquiries, e-mails, letters, phone calls with the corresponding contact. With Synesty Studio you can build your own interface, e.g. to create customer data from new orders directly in the CRM as a contact. Also the reverse way to export contact data is possible. This opens up many possibilities to enrich data feeds with information from the CRM.

Since the purchase history of your customers is then usually also stored there, you could, for example, create data feeds with the bestsellers of different regions. It is up to your creativity how you use the possibilities.