Your data belongs to you
Stay on the safe side with Synesty!
Maximum data security - made in Germany- Server location exclusively in Germany
- 100% control over your data (data ownership)
Data protection at Synesty
Server location Germany
All data is processed exclusively in German data centers.
Full control
You decide which data is processed. Synesty only executes what you specify. You can export, correct or delete your data at any time. After termination, all data is completely removed.
Technical processing
Synesty does not see your content. Our platform processes data purely technically on your instructions.
AV contract required
You can conclude this directly in your account and is a prerequisite for productive use.
No data interest
We do not use, analyze or store any of your usage data for our own purposes. We only store the most necessary personal data - e.g. for invoices.
Strong encryption
Your data is protected against unauthorized access by modern security measures.
Our solution
Trust is good, GDPR is better.
- You can delete, export or correct your data at any time
- You retain full ownership of your data (data ownership)
- Access by Synesty is only possible with your express consent - e.g. in the event of support and only after conclusion of an AV contract (in accordance with GDPR, Art. 28)
- When your account is terminated, all stored data is reliably deleted, unless legal requirements demand that it be retained.
AV contract can be concluded online in the backend
- which data may be processed
- for what purpose they may be processed
- welche Rechte und Pflichten beide Seiten haben
Frequently Asked Questions
How does Synesty handle privacy / GDPR?
Your data is safe. All data is stored in a data center in the European Union (EU) / Germany. You always have full control over all stored data in your account. You are the data owner (data ownership). There are several export-functions you can use at any time, to backup and delete ALL your data. More information about how Synesty handles privacy can be found here.
I need help getting started – what support does Synesty offer?
You are not alone. Synesty provides you with all the tools to do everything yourself: connecting systems, APIs and automating processes. In the Support-area of your account you find many ways to get support like user-manual, cookbooks, forum and knowledge-base. Is there any training or course for beginners? Yes, in our Basic Training you will learn step by step how to automate processes and build integrations with Synesty Studio. I have issues setting up a flow. I need support. If you need individual support and consulting we offer various Services Partner-Network You can also contact one of our verified partners to get a quote.
Who owns my data and can I backup my data?
Your data belongs to you – always. You always have full control over all stored data in your account. You are the data owner (data ownership). There are several export-functions you can use at any time, to backup your data. In your My-Account area you also find a backup function where you can download a backup as a ZIP-file. You can also automate this ZIP-Backup if you want.
Can I try all features for free before making a purchase decision?
Yes – fully and without any risk. Within this unlimited trial period for new customers you can try and play around with all Add-Ons and Steps for free without purchasing anything. Only functionality is limited, so that productive use is not possible (e.g. limitation to max. 25 rows and records which can be processed) Also after the free trial period you can test each Add-On in your Sandbox, before purchasing. More information about the FREE Trial
