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Synesty for E-Commerce Managers
Our solution
A No Code builder for API Integrations
Do you know the following? You want to integrate a new supplier, change a data feed or launch a new marketplace? - But the "IT" has no time? With Synesty you can do it yourself?
With the help of different steps you can build automations - called flows. You can use templates or customize them with the visual flow editor and build your own processes.
For example, with Synesty you can create automations to synchronize product data between or stock updates ERP and online store. Order data can also be transferred to dropshipping suppliers in various formats. You don't have to worry about updates - Synesty is always improving the Steps and Add-Ons, and keeps them up to date.
Are programming skills necessary to use the Synesty software?
No and yes if you want to. Synesty is a so called No Code and Low Code solution. Many tasks like creating data feeds can be assembled with a few clicks via the interface - that would be the No Code part. Then there are topics that are more complex and require IF-THEN logic, loops or string manipulations similar to what you know from Excel. For this, Synesty has integrated a script language, with which you can also program a little with small code blocks - that would be the Low Code part.
Can I build my own data feeds and e.g. filter data or add new columns?
Yes, for that there is the Mapper. With this mapping editor you can convert a source table into a target table and edit each column with functions and formulas until it matches the target.
For which store systems is Synesty applicable?
Synesty has some ready-to-use add-ons for e-commerce systems like web shops, marketplaces or ERP. Everything for which there is no add-on yet can be connected via the API-Connector-Tools.
How does Synesty handle privacy / GDPR?
Alle Daten werden in einem Rechenzentrum in Deutschland gespeichert. You always have full control over all stored data in your account. You are the data owner (data ownership). There are several export-functions you can use at any time, to backup and delete ALL your data.
More information about how Synesty handles privacy can be found here.
Does Synesty support Multitenancy? Can I manage multiple teams, projects, customers with it?
Yes, there are two different approaches to managing flows within an account. Innerhalb eines Workspace kann man Flows in verschiedenen Projekten verwalten. An even stronger separation can be achieved with Workspaces. With this you could assign a workspace to each team or customer. Workspaces sind getrennte Bereiche die auch per Rollen und Berechtigungen einzelnen Nutzern zugewiesen werden können.
Billing: How exactly does the billing work?
Note: Packs, Add-Ons and Upgrades will be described as Add-Ons below. Contract term 1 Month: The regular billing period is one full month. Normally you will receive the invoice at the last day of the month. If you purchase an add-on not on the first day of the month, then the billing period is 30 days. The billing period will be automatically adjusted to the full month (from 1. to the last day) within the next month. This adjustment process simplifies the whole billing process with the goal that we can send you a single invoice per month instead of many small invoices.
Contract term more than 1 Month: For contract terms longer than 1 month the following rules apply: You will receive the invoice at the same day of the purchase for the complette billing-period (pre-paid). (e.g. for a contract term of 12 month your invoice will contain the full amount for one year.)
PDF Invoices Invoices are sent as PDF by e-mail. A separate e-mail address of your accounting department can be specified. It is also possible to specify a number / cost center on the invoice to better allocate the invoice with you.
The invoice amount is due 14 days after invoice date and will be fetched with the configured payment method.
Where can I find resources and videos to learn Synesty?
Our Help page collects all important information on how you can acquire knowledge about Synesty. Under Videos you can find our Quick Tips, Tutorials or User Stories.
Together we will find the perfect solution for your company.
If you still have questions about your individual application, we can advise you personally. Simply send us a contact request and describe your problem.